Our Privacy Policy

We take as little information as possible to serve you best and to ensure that your personal information stays private.

We take and keep as little of your personal information as possible, both on our website and at our shop. On our website we ask for your name, email, and phone number so we can get back to you about your service request and handle your warranty claims for you. In person we do not record your payment information, drivers license, or any other kind of personal information outside of your name and phone number. We NEVER sell your personal information to third parties, and we do not store any of it in written form on our premises.

When you provide us with your personal information you can be assured it will not be shared with a third party and will be used only by DIVERSITY AUTO FILMS for the purpose of corresponding with our clients.

Below we get in-depth about how we safely secure your privacy as outlined by the Office of the Privacy Commissioner of Canada.

Privacy Policy – In Depth

Who's on point?

In our organization, the individual responsible for implementing our privacy plan is:

Name/Title: Andrew Kok/Owner
Address: 111/112-2740 Bridge St, Victoria, BC, V8T 4S9
Phone: (250) 896-6388
Email: diversityautofilms@gmail.com

What information we collect

On our website we collect your Name, Phone Number, and Email address when you submit an inquiry so we can complete a sale, respond to your inquiry, and follow up on your appointment.

In our shop, we collect your Name and Phone Number so we can follow up on your appointment, complete your order, and handle your warranty claims.

The info taken is used only by our in-store representatives and is never sold or shared with any third party.

How we use this information

The main reasons we collect personal information from you are:

  • Customer service
  • Marketing
  • Orders
  • To complete a sale/transaction
  • Warranties

If it’s a necessary part of any of these transactions, we may disclose your information to another company. For example, when you apply for a warranty repair, we pass on your vehicle info and product purchased to our supplier to carry out the warranty repair.

Use of Personal Information for Secondary Reasons

We also may use your personal information for other, secondary reasons, including:

To complete a sale/transaction

  • Name
  • Phone Number
  • Email Address


  • Customer satisfaction info (testimonials)

Customer service

  • Name
  • Phone Number
  • Email Address


  • Name
  • Phone Number
  • Email Address


  • Name
  • Phone Number
  • Email Address


We assume you have given consent to use your personal information to contact you about your services or appointments when you:

  1. Give us your contact information personally in our shop.
  2. You give us your contact information in our contact form at DiversityAutoFilms.com
  3. You give us a written review to be used on our website or Facebook page.

We collect customer satisfaction information only when opted by our customers. Positive reviews are shared on our Facebook page and website Testimonial page when positive reviews are submitted by our customer’s request only.